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Delivery

 

VERIFICATION

 

At Universal Business Devices (UBD), we take privacy and security extremely seriously. This industry receives constant attention from those trying to order products with other people's credit cards without their permission, so as a result all orders must proceed through a stringent verifications process before shipment. This may involve a phone call from one of our friendly verification staff or the confirmation of a fully refundable, random nominal charge to your credit card by email.


Your order will not be processed until the verification is complete, however we will ensure that you are kept up to date throughout and please feel free to contact us at any time regarding your order progress. We reserve the right to cancel an order at any time. An order is not considered to be a contract of sale until the item has shipped and a tracking number provided. Invoices are valid at the time of issue but final details are subject to change at any time at UBD's sole discretion.

DELIVERY

To ensure that you receive your new device as quickly and safely as possible, we use a range of delivery options. Delivery times for all options are detailed below.

INSURED COURIER DELIVERY

  • 2-7 days handling time.
  • Generally next day from our Hong Kong warehouse into Sydney International.
  • Additional day to Brisbane, Perth, Canberra, Melbourne, Adelaide and major regional centres.
  • Regional areas may take longer depending on remoteness.
  • International deliveries are generally 2-14 days by courier depending upon distance from international cargo hubs.

EXPRESS SHIPPING SERVICE

  • 1-5 days handling time, generally arrives 1 day sooner.
  • Generally overnight from our Hong Kong warehouse into Sydney International.
  • Additional day to Brisbane, Perth, Canberra, Melbourne, Adelaide and major regional centres.
  • Other more regional areas are usually between 1 to 5 days depending on remoteness.